Privacy policy

Privacy policy

We always protect the customer's interests and hold value our online cigarette shop reputation.

This page was planned for the clients of the on-line cigarette store to make the usage of their personal information easier. Our company respects the customers' privacy and doesn't use the personal data for the advertisement or any other illegal usage.

  • Storage of the personal information: shop accumulates customer's information because the ordering is done on-line. First of all our site collects e-mail addresses to correspond with our clients. Any other data (your title, name, company, address and phone number) are kept only for and this information is confidential.

    Our on-line shop sells tobacco products to smokers older than 21 years for US and 18 years for European smokers, only. The minors are not in correspondence with our on-line shop, which is the main part of policy.

  • Usage of the information:

    All information presented by clients of is applied for providing the details about new offers and the latest cigarette brand-news. Our team doesn't use the personal data for making individual customer profiles. Only the processing and credit card companies have access to the client's information.

  • Access to client's information saves the clients' personal info, but if you find any error in your personal data you can send an e-mail and we will immediately make changes. Our customers can delete their confidential information from our data system sending an e-mail to our support center.

  • Problem resolution

    Every customer of has the possibility to contact our Support Center to settle the problems that may occur. Our support center will contact you and answer any questions as soon as possible.

  • Data Storage and Security

    On-line cigarette store protects the customers' personal privacy using: firewalls, secure servers, SSL encryption, security protocols and other safe technologies.

  • Your European privacy rights

    For European residents only. We collect and process personal information about you only where we have a legal basis for doing so under applicable data protection law, including under the GDPR. The legal bases will depend on the purpose we process your personal information for. This means we collect and use your personal information only where:

  • We need it to provide the services, including to operate the Site, provide customer support and personalized features and to protect the safety and security of the Site;
  • It satisfies a legitimate interest (which is not overridden by your rights and interests), such as for research and development, to market and promote the Site and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose;
  • We need to process your personal information to comply with a legal obligation
  • However even if you have consented to our use of your personal information for a specific purpose, you will have the right to change it and at any time later

    We may use your email address to send you newsletter or marketing emails. We will ask for your consent in line with the applicable law when you first provide your personal information. You can opt out by following the unsubscribe instructions included in these emails, or you can contact us using the Contact Us page on our Site.

    In certain circumstances, you have rights under the GDPR in relation to your personal information. These data privacy rights do not apply to our store where we process your personal information as a data processor on behalf of our clients. Where this is the case, any request to exercise your European data privacy rights should be directed to our client (i.e. the data controller)

  • Request access to your personal information. You may have the right to request access to any personal information we hold about you as well as related information, including the purposes for processing the personal information, recipients or categories of recipients with whom the personal information has been shared, where possible, period the personal information will be stored for, the source of the personal information, and the existence of any automated decision making.
  • Request correction of your personal information. You may have the right to obtain the rectification of any inaccurate personal information we hold about you without undue delay.
  • Request erasure of your personal information. You may have the right to request deleting your data.
  • Request restriction of processing your personal information. You may have the right to prevent or restrict processing of your personal information.
  • Request transfer of your personal information. You may have the right to request transferring of your personal information directly to a third party where it is technically feasible.